How long will it take to get my order? We ship from our warehouse located in Germany through economic Deutsche Post. Parcels will take between 2 to 7 business days to arrive, depending on where you are located. We will send you an email with shipping details.

Can I return my product? We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us to hello@papel.ch and we’ll take you through the process.

Do you sell B2B? Of course, if you have a shop and want to sell your products, please reach out at hello@papel.ch and we will be happy to discuss how we can work together!

Any other question? Please don’t hesitate to ask any question you might have to hello@papel.ch, we will be happy to help!